Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
It depends on where you are. Orders in the UK will take 2-3 working days to be dispatched by DPD. Overseas deliveries will be dispatched in 2-5 days. Delivery details will be provided in your confirmation email. For more details see our shipping policy.
For monogrammed products, orders can take up to 7 additional days to be dispatched.
JANUARY SHIPPING We try our very best to deliver all orders within the time frames stated at checkout. However, the time frames are estimates only. Due to seasonal increases in demand and factors beyond our control, delivery times are currently 4-6 days UK and 4-9 days for overseas orders.
We use DPD & DHL Express for domestic & international shipping.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at customercare@mrsalice.com and we’ll take you through the process. All damaged/faulty or missing items will need to be reported to our team within 7 days from the delivery date. For more details see our returns policy.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Machine wash on a cold cycle or hand wash and leave to air dry.
Other
You can contact us contact@mrsalice.com. We will be happy to assist you!
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